Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Grove Paper Studio respects your privacy and does not sell your personal information to third parties. We share data only when needed to deliver our services or when required by law.

We may share essential information with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no internet transmission method is completely secure. We continually enhance our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In line with applicable laws, you may be entitled to access, rectify, erase, or limit how your personal information is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors explore our site. Cookies help us retain your preferences and evaluate site performance.

You can adjust cookie settings in your browser. Note that disabling certain cookies may affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external sites or services. This privacy policy covers only Grove Paper Studio and our site. We are not liable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

This privacy policy may be revised from time to time to reflect updates in our practices, offerings, or legal obligations. If substantial changes occur, the "Last Updated" date at the top will be refreshed accordingly.

We suggest reviewing this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.